1. terms and definitions
1.1 In this offer, unless the context indicates otherwise, capitalized terms below shall have the following meanings.
1.1.1. "Agreement" means this document available on the Internet at https://blinbufet.ru/. which is an open and publicly available document.
1.1.2. "User" (Client) - any legally capable natural person who has duly acceded to this Agreement to use the Company's website/application and/or place an Order.
1.1.3. "Company" - a legal entity providing services to the User for the Order of Products and Delivery. The Company's details and terms of delivery of the Order are available at: https://blinbufet.ru/ (hereinafter - the Website) and/or in the mobile application.
1.1.4. "Executor" - a legal entity or an individual entrepreneur directly preparing/realizing the Products for the User.
1.1.5. "Courier" - a person providing delivery services for the Goods, the Order of which is placed by the User.
1.1.6. "Goods" - Products (culinary dishes) and drinks (except for alcoholic beverages) made and sold by the Executor for Users through the means of Order placement.
1.1.7 "Order placement tool" - services belonging to the Company and having Order placement functions: website (https://blinbufet.ru/ ); application for mobile devices (hereinafter - Mobile application); contact phone number specified on the website or in the Mobile application, providing the User with an opportunity to order the Goods from the Contractor with delivery.
1.1.8. "Order" - an Order of Goods and its Delivery placed by the User on the Service, as a result of which the User enters into an agreement on the preparation of Goods with the Contractor with the condition of delivery of these goods on the terms and conditions placed on the Service.
1.1.9. "Application" means the Company's mobile application developed for the User's convenience for the purpose of selecting Goods and placing an Order placed on the Website.
1.1.10. "Website" - the official web page of the Company located at the address: through which the User receives information about the Goods and places an Order.
1.1.11. "Service" means the Company's Website and mobile application.
1.1.12. "Personal Data" - personal information, including name, delivery address, contact phone number, as well as other information that the User provides using the Service. The User provides this information voluntarily and knowingly at the moment of registration on the Service or placing an Order on the Service in accordance with the provisions of this Agreement and the Policy of storage and processing of personal data.
1.1.13. For the purposes of this offer, terms and definitions in the singular number shall also refer to terms and definitions in the plural number.
1.1.14. The terms and conditions of this offer shall apply to the Website and Mobile Application, unless otherwise expressly provided for by this offer.
2. General Provisions.
2.1 This Agreement, as well as information about the Goods and services provided on the Website, is a public offer within the meaning of Article 435 and Article 437, paragraph 2 of the Civil Code of the Russian Federation.
2.2 The User undertakes to familiarize himself/herself with the terms of this offer, with the information specified on the Site or in the Mobile Application in relation to the Goods, with the terms of participation in the Bonus Program, User Agreement, Personal Data Processing Policy.
2.2 The Company reserves the right to make changes to this Agreement and publish it with the changes on the Site. The new Agreement shall come into force from the moment of their posting on the Website, unless otherwise provided by the new version of the Agreement.
2.4 User agrees to, accepts and accedes to this Agreement as follows:
- by clicking the "Checkout" button at the last stage of placing an Order on the Website;
- with a phone order confirmation.
2.5 The order of the Goods, placed by the User on the Website or by phone, is a confirmation of the Distance Retail Sales Agreement concluded between the Contractor and the User.
2.6 Title to the Goods passes to the User at the moment of acceptance of the Goods and payment of the full price of the accepted Goods. The risk of accidental loss or damage to the Goods shall pass to the User at the moment of acceptance of the Goods.
2.7 By accepting (accepting) the terms of this Agreement, the User confirms his consent and authorizes the Company to process his personal data. Processing of personal data means: their collection, systematization, accumulation, storage, clarification (update, change), use, blocking, destruction, transfer to third parties for the purposes of marketing activities and research.
2.8 By accepting these Terms and Conditions, the User agrees to receive sms-messages, to participate in marketing campaigns and events, and to receive promotional messages.
2.9 All textual information, graphic images and other materials posted on the Website are the property of the Website developer.
3. formalization and deadlines for order fulfillment.
3.1 An order may be placed by the User in one of the following ways:
- by placing an Order on the Site;
- by placing an Order at the telephone numbers (phone number) indicated on the Website;
3.2 When placing an Order by phone or through the electronic form on the Website, as well as in the Mobile Application, the User confirms that he/she is familiarized with this Agreement and provides the Company with the necessary reliable information for the proper execution of the Order.
3.3 When placing an Order on the Website, the User shall provide the following information:
- name (for correct reference);
- contact phone number (for communication);
- e-mail address (optionally, to receive proof of online payment);
- information on the place of delivery (including city, street, house, building/building, apartment/office number, entrance, floor, intercom code, comments to the delivery address);
- comments (if necessary);
3.4 After placing an order, the User is provided with information on the status of the Order fulfillment, including the delivery time of the Goods.
3.5 The User is responsible for the content and accuracy of the information provided by the User when placing an Order. If the User provided incorrect information when placing the Order, including incorrect address, incorrect phone numbers and other data, the Company shall not be liable for the consequences arising from these circumstances in the form of inability to fulfill the Order, its delivery to the specified address, non-receipt by the User of the Order confirmation to the specified address.
3.6 All information about the Goods presented on the website is of informational nature, is not an advertisement and cannot fully convey all information about the properties and characteristics of the Goods.
3.7 Photos, schemes, drawings, video images of samples of the Goods in the catalog are the property of the website developer or its contractors. Each image of the sample is accompanied by text information about the Goods. The quality of the setting and peculiarities of the User's computer screen may distort the color scheme, size and shape of the presented Goods. The appearance of the product may slightly differ from its actual appearance upon delivery.
3.8 In case of unavailability of the ordered Goods at the Executor (including - for reasons beyond his control), the latter has the right to exclude the specified Goods from the Order and notify the User about it by phone within 20 minutes from the moment of such actions.
4. payment of goods.
4.1 The price of the Goods is indicated on the Website.
4.2 The price of the Goods on the Website may be changed by the Company. In this case, the cost of the Order, agreed upon upon confirmation of its execution, shall not be changed unilaterally.
4.3 Methods of payment for the Goods:
- Cash in cash to the courier upon receipt of the Order;
- By bank card Visa, MasterCard, Maestro, Mir.
4.4 After the payment has been successfully completed, an electronic receipt is sent to the payer's e-mail, confirming that the payment has been made and containing its unique identifier.
4.5 The Company has the right to provide the User with discounts on the Goods and establish a bonus program. Types of discounts, bonuses, procedure and conditions of their calculation are specified on the Website and can be changed unilaterally by the Company.
4.6 When paying for the Order by bank card, the User cancels the Order only for the full amount of the Order. Partial cancelation of the Order paid by bank card is not allowed. The refund to the User is made after the cancellation of the Order and confirmation of the cancellation of the Order (transaction) by the Company within 10 days at the latest, at that, the specified period may increase due to the delay in crediting the funds to the bank card by the bank card issuing bank. The Company is not responsible for the speed and terms of crediting of funds and their delay in crediting by the issuing bank. The refund is made to the bank card from which the payment was made.
5. Privacy policy and protection of personal data.
5.1 Personal data shall be processed by the Company in accordance with the requirements of the Federal Law "On Personal Data" No. 152-FZ dated 27.07.2006. The Company shall ensure confidentiality of personal data, take measures to protect them in the manner and by the means provided for by the legislation of the Russian Federation.
5.2 The Company is not responsible for the information provided by the User on the Website in a publicly available form.
5.3 The Company has the right to record telephone conversations with the User in order to improve the quality of services provided. The Company undertakes to prevent attempts of unauthorized access to the information obtained during telephone conversations and/or its transfer to third parties not directly related to the execution of orders in accordance with paragraph 4 of Article 16 of the Federal Law "On Information, Information Technologies and Information Protection".
6. Other terms and conditions.
6.1 In case of questions and claims from the User, he can contact the Company using the contact phone number or Feedback Form placed on the Site. The parties will try to solve all arising disputes through negotiations. In case of failure to reach an agreement, the dispute will be referred to the court in accordance with the current legislation of the Russian Federation.
6.2 Recognition by the court of invalidity of any of the provisions of these Rules shall not entail invalidity of the remaining provisions.